WorldClient Pro © 1999-2000 Alt-N Technologies. All Rights Reserved. |
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Getting Help |
WorldClient Pro Resources
There are several resources available to users that may have questions
about WorldClient Pro that haven't been discussed in this manual.
First, you should always check the Relnotes.txt file contained in WorldClient's base directory. We are constantly striving to improve and enhance WorldClient Pro's features and functionality; therefore it is always a good idea to check this file first. It will always contain the latest information about WorldClient Pro as well as reports of known problems and fixes that may not have been available when this manual was compiled.
You will always find the latest version of the Relnotes.txt file located at http://www.altn.com/releasenotes.html.
WorldClient Help Desk
The WorldClient Help
Desk provides a number of free resources and articles listed below.
These are designed to help you learn more about WorldClient, as well as
find useful support information.
WorldClient
Forum
Check out the WorldClient Forum for user-to-user discussion and support.
To reach the WorldClient Forum, follow the link found at the WorldClient
Help Desk.
WorldClient
Knowledge Base
The WorldClient Knowledge Base is a comprehensive and easy to use resource
for finding support information. Get answers to your questions using keyword
searches, natural language queries, FAQs and more!
WorldClient
Installation Instructions
Step by step, easy to follow installation instructions for WorldClient.
How
to Log-on to WorldClient
Step by step instructions on how to log into WorldClient. Includes instructions
on logging in on a WinGate network.
WorldClient FAQ (Frequently Asked Questions)
Do you have a specific question about WorldClient? Chances are, you will
find the answer in the WorldClient FAQ!
Importing
MDaemon Accounts into WorldClient
Importing user accounts from MDaemon is easy using the provided import
utility. This step-by-step guide will help you through the installation
process.
Technical Support
Free
Unlimited Email Support
Free Unlimited Email Support is available for all Deerfield.com customers.
If you purchased your copy of WorldClient from an Authorized Deerfield.com
reseller, you need to contact that reseller directly for support. All
official resellers are required to provide first level technical support
to their customers. If you are an official reseller for Deerfield.com
please refer to your Reseller Page for priority support options:
If you purchased WorldClient directly from Deerfield.com, or if you are an evaluation user, please submit your technical support request using the Technical Support Request Form at:
All Technical Support Requests, submitted via the forms, will be answered in approximately one business day.
Telephone Support
Technical Support is available via telephone at a cost of $1.00 USD per
minute, with a minimum charge of $10.00 USD.
The Technical Support phone number is (517) 732-8856. Please have credit
card information and product license
number ready. Telephone Technical Support is available from 9am to 5pm
EST Monday through Friday (except holidays).
Sales
Related Issues
Sales questions (of a non-technical nature) should be directed to sales@worldclient.com.
You can also speak to a Sales person directly by calling Deerfield.com
at (517) 732-8856.